Sterckeman

Privacy Policy​

As part of the entry into force of the General Data Protection Regulation (EU) 2016/679 on 25 May 2018, we have strengthened our privacy policy.

Our commitments regarding the protection of your personal data

So that you can browse our site with complete peace of mind, we, TRIGANO VDL, as Data Controller, explain how we collect, process and use your personal data, in order to provide you with new services on a daily basis while respecting your rights.

We protect your privacy by ensuring the protection, confidentiality, integrity, availability and security of the personal data you entrust to us across all our communication channels.

We are taking all necessary measures in order to:

  • Provide clear and transparent information on how your personal data will be collected and processed;
  • Implement all necessary technical and organizational measures to protect your personal data against disclosure, loss, alteration, or access by an unauthorized third party.
  • Keep your personal data only for as long as necessary for the purposes of the processing or the specified service;
  • To offer you at any time the ability to access and modify your personal data that we process.

To achieve these objectives, we implement appropriate technical and organizational measures to ensure that processing is compliant with applicable law on the protection of personal data.

  1. On which occasions and which personal data do we collect?:

Your personal data may be collected when:

  • You are visiting our website which may use cookies;
  • You create an account on our website;
  • You are requesting contact
  • You are communicating with our customer service;
  • You subscribe to our newsletter;
  • You are requesting an appointment;
  • You are applying for a job offer.

In this context, TRIGANO VDL as Data Controller is responsible for implementing data processing, in compliance with applicable regulations, the purpose of which is to enable the processing of your request and communication with you. Thus, after your registration on our site and subject to your consent, the user of our site may receive newsletters and informational content.

The information whose collection is strictly necessary to provide you with a service is indicated by an asterisk and generally concerns your first name, last name, and email address.

Regarding the cookies that are collected when you connect to our TRIGANO VDL website, we invite you to consult our Cookies policy in paragraph 4 “Cookie Management”.

  1. Who are the recipients of your personal data?:

We ensure that only persons authorized within TRIGANO VDL may access your personal data.

We may share your data with third parties acting as subcontractors, bound by a subcontracting agreement to perform services such as hosting, storage, communication, data processing, database management or IT maintenance. These companies and subcontractors will be held to the same security and confidentiality obligations as TRIGANO VDL.

  1. Where are your personal data stored?:

The data are stored in compliance with French law and European regulations.

If our service provider operates outside the European Union, we protect the confidentiality of your personal information and your rights by using the data protection clauses recommended by the European Commission.

Data retention periods comply with CNIL recommendations and/or legal obligations:

Account data: 3 years from your last contact with TRIGANO VDL.

Data concerning prospects: 3 years from your last contact with TRIGANO VDL.

At the end of these periods, we may proceed with archiving the data, notably to meet the limitation periods for legal actions.

  1. Cookie management:

On the occasion of browsing our website, TRIGANO VDL, as the data controller, may use cookies and other trackers.

 

A “cookie” is a small text file placed on your computer, tablet, or mobile device when you visit a website, read an email, or use software or a mobile application. It notably allows, during its period of validity or storage, the storing of information about your browser in order to recognize your device during a subsequent visit and to track your browsing path.

 

These cookies may be placed by:

  • TRIGANO VDL: these are “internal cookies”;
  • By partners/service providers of TRIGANO VDL, or third-party companies: these are “third-party cookies”.

The issuance and use of cookies by third parties are subject to those third parties’ data protection policies (links below). We have no access to or control over third-party cookies. Only the issuer of a cookie is able to read or modify the information contained in that cookie.

 

The cookies used include:

  • Strictly necessary cookies for the functioning of the site: , called “technical”: for example they allow you to maintain your session and secure your authentication, to remember the contents of your shopping cart, to adapt the site display to your preferences, to retain your choice regarding the storage of cookies. In accordance with Article 82 of the Data Protection Act these cookies are exempt from your prior consent. You can delete these cookies at any time, but deleting them may cause difficulties.
  • Audience measurement cookies: allow measuring site traffic and usage, compiling visit statistics and detecting potential malfunctions. These cookies may or may not be exempt from consent.
  • Personalization cookies: allow the offering of personalized content and services based on your interests. These cookies are subject to your prior consent.
  • Targeted publishing cookies: allow tracking of navigation on the site and offering advertisements tailored to your interests. These cookies are subject to your prior consent.
  • Social network cookies: allow these platforms to track your navigation on our site and cross-reference this information with other data they hold. These cookies are subject to your prior consent.

Shelf life: Strictly necessary cookies for the operation of the site are retained for a limited period of time necessary to ensure functionality.

Audience measurement cookies are placed on your device for a limited lifespan of thirteen (13) months maximum from their first placement, and this period is not automatically extended upon new visits. The information collected via cookies is retained for a maximum duration of twenty-five (25) months.

Any other possible third-party cookies are retained for the period specified in the privacy policy of the companies placing those cookies.

 

In order to obtain your consent, during your visit and then regularly, a consent collection banner will be displayed on your screen. It is an external consent management platform COMPLIANZ which will be accessible on our site at any time.

This banner indicates each category of cookie that may be placed on your computer and allows you to:

  • “Accept all”
  • “Reject all”
  • “Customize” your choices by cookie or by purpose.

Thanks to the settings of this platform, you can, at any time, simply and free of charge, choose whether or not to accept the recording of cookies on the browser of your computer, your tablet or your mobile. You can withdraw your consent or change your preferences at any time by clicking on the platform access link at the bottom of the page.

 

Attention: Any settings you make on this platform may affect your Internet browsing and your access conditions to certain services that require the use of cookies.

You can also choose to configure your browser to block or delete all or part of the cookies, directly from the privacy settings. If you choose to block cookies that are strictly necessary for the site to function, we disclaim all liability for consequences related to the degraded functioning of our services.

 

You will find below the information relating to cookies that may be placed on the browser of your computer, your tablet or your mobile device when you visit pages of the site www. sterckeman-caravanes. fr Erreur de traduction

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

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session
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Read if cookies can be placed
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Store user preferences
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Store user preferences
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wordpress_logged_in_*
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persistent
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Store logged in users

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

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cmplz_consented_services
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365 days
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365 days
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Store accepted cookie policy ID
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cmplz_marketing
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365 days
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Store cookie consent preferences
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cmplz_statistics
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365 days
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Store cookie consent preferences
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cmplz_preferences
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365 days
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Store cookie consent preferences
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cmplz_functional
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365 days
Function
Store cookie consent preferences
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cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

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_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
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Store and count pageviews

WPML

Functional

Usage

We use WPML for locale management. Read more about WPML

Sharing data

This data is not shared with third parties.

Functional

Name
wp-wpml_current_language
Expiration
1 day
Function
Store language settings

Wordfence

Functional

Usage

We use Wordfence for security and fraud prevention. Read more about Wordfence

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

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wf_loginalerted_*
Expiration
persistent
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Provide protection against hackers
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wfwaf-authcookie*
Expiration
1 day
Function
Read to determine if the user is logged in

Google Maps

Marketing/Tracking

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing/Tracking

Name
Google Maps API
Expiration
expires immediately
Function
Read user IP address

YouTube

Marketing/Tracking

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
GPS
Expiration
session
Function
Store location data
Name
VISITOR_INFO1_LIVE
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
YSC
Expiration
session
Function
Store and track interaction
Name
PREF
Expiration
8 months
Function
Store user preferences

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

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  1. Our security and privacy commitments:

Respecting your right to the protection, security and confidentiality of your data is our priority.

TRIGANO VDL implements organizational and technical security measures appropriate to the level of sensitivity of personal data to protect it against any malicious intrusion, loss, alteration or disclosure to unauthorized third parties.

When developing, designing, selecting and using our services that rely on the processing of personal data, TRIGANO VDL takes into account the right to the protection of personal data from the outset.

All personal data being confidential, access to them is limited to employees of TRIGANO VDL or contractors acting on behalf of TRIGANO VDL, who need them in the performance of their duties. All persons with access to your data are bound by a duty of confidentiality.
  1. What are: your rights?:

With the aim of allowing you to control our uses of your personal data, you benefit from the following rights:
  • Right to information
  • Right to object to the processing of your personal data;
  • Right of access to the personal data that we process;
  • Right of rectification;
  • Right to erasure;
  • Right to portability of your data;
  • Right to restriction of processing;
  • Right to set directives regarding the retention, deletion and disclosure of your personal data after your death;
  • Right to file a complaint with the CNIL.

You can exercise your rights:
  • by email: dpo. vdl@trigano. fr
  • by mail addressed to: TRIGANO VDL – DPO – 100 rue Petit, 75019 PARIS

If there is reasonable doubt about your identity, TRIGANO VDL reserves the right to ask you for any document proving your identity.

If you would like details about the content of these rights, please contact us at the above-mentioned addresses.

We provide you with our responses to your requests as soon as possible and, in any case, within a period of a month from receipt of your requests.

To ensure your request is processed more efficiently, please consider:
  • indicate your identity;
  • please indicate the processing(s) concerned by your request
  • indicate to us the right(s) that you wish to enforce;

Click here to unsubscribe you instantly from all TRIGANO VDL marketing communications .

If you have difficulty related to the management of your personal data, we invite you to contact us before filing a complaint with the CNIL.

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Newsletter
Your email address is used solely to send you the TRIGANO VDL newsletter. You may use the unsubscribe link included in the newsletter at any time. You have rights regarding your personal data, which you can exercise by contacting us at the following address: dpo.vdl@trigano.fr. For more information about the management of your personal data and your rights, please consult our privacy policy.
Privacy*
Préférences
The personal data collected through this form are processed by TRIGANO VDL as data controller in order to handle your request. These data are intended for the relevant department of TRIGANO VDL and are retained for a period of 3 years from the last contact. In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data and the amended French Data Protection Act of 6 January 1978 « Informatique et libertés », you have the right of access, rectification, portability, erasure of your data or restriction of processing. You may also object to the processing of your personal data. You may exercise your rights by contacting the Data Protection Officer (DPO) of TRIGANO VDL by email at the following address: dpo.vdl@trigano.fr or by post at the following address: For the attention of the DPO of TRIGANO VDL, 100 rue Petit 75019 Paris. For more information on the processing of your personal data by TRIGANO VDL, please consult our privacy policy.

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GDPR (General Data Protection Regulation)*
Préférences
The personal data collected through this form are processed by TRIGANO VDL as data controller in order to handle your request. These data are intended for the relevant department of TRIGANO VDL and are retained for a period of 3 years from the last contact. In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data and the amended French Data Protection Act of 6 January 1978 « Informatique et libertés », you have the right of access, rectification, portability, erasure of your data or restriction of processing. You may also object to the processing of your personal data. You may exercise your rights by contacting the Data Protection Officer (DPO) of TRIGANO VDL by email at the following address: dpo.vdl@trigano.fr or by post at the following address: For the attention of the DPO of TRIGANO VDL, 100 rue Petit 75019 Paris. For more information on the processing of your personal data by TRIGANO VDL, please consult our privacy policy.
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